Job Description
Join Our Purpose - Feeding the Future
Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.
Trouw Nutrition is seeking a Customer Service Representative for our Lethbridge facility.
About The Role: Our Customer Service Representative builds and nurtures customer relationships by providing exceptional support and solutions.
Responsibilities:
Provides exceptional customer service through the accurate and timely processing of customer and dealer orders, requests and concerns
Builds positive relationships with customers and internal stakeholders
Enters and updates orders and customer records in our system
Resolves service issues in a timely manner and documents accordingly
Follows Customer Service procedures ensuring compliance with CFIA, and HACCP guidelines
Answers customer enquiries regarding product, pricing and delivery
Proposes innovative ideas to increase market share
Skills and Expertise
Qualifications:
Post secondary education in an agricultural field of study is preferred
Experience in a combined customer service and administrative role, within an agricultural, manufacturing or corporate environment, is preferred
High level of computer competency including knowledge of Microsoft Office applications
Expectations from the Role:
Onsite, full-time position
Excellent customer service, interpersonal and communication skills
Ability to multi-task, prioritize and solve problems in a fast-paced environment
Team player – coachable and curious
Why you Will Love Working with Us
Global Benefits:
Local Benefits:
Next Steps:
We value a seamless candidate experience and will review your application within five (5) business days. We appreciate your interest in joining our mission to innovate and sustainably shape the future of food production. Thank you for choosing a career with us and sharing your ambition to “Feed the Future!” Final candidates who are being considered for the position will be required to undergo a criminal background check.
Please note that candidates applying for Canadian job openings must be independently authorized to work in Canada without sponsorship.
We are committed to employment equity and encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities, and members of visible minorities.
Our corporate values FEED your career: Passion | Inclusivity | Integrity | Trust | Curiosity. These values are engrained into our core and shape everything we do.
#SPTN
